Privacy Policy

What we collect

When you send an enquiry we store the details you give us — your name, phone number, optional email and message, and the occasion, date, package or design you tell us about. With it we also note the page and form you sent it from, the campaign or site that first brought you here (just the site's name, never the full link), and whether you were on a phone, tablet or computer. When we build a wish or an invitation for you, we store the content you share for it: names, dates, venues, messages, photos, music, voice notes and video.

When a guest replies to an invitation, we store whether they're coming and, only when the invitation asks, their name, how many are coming and who, a phone number, food preferences, when they'll arrive and a note. A blessing left on an invitation keeps the name and words its guest wrote.

How we use it

Only to build and deliver your wish or invitation, to show you your guests' replies, and to talk to you about your order. We never sell your information, and we never use your photos or messages for marketing without asking you first.

Where it lives

Our site is hosted by Vercel, and what you send us is stored with Supabase, our database and file storage provider. Wishes and invitations are served from private, unlisted links that are kept out of search engines; password protection is available on request.

To reply quickly, we're told about each new enquiry, order and payment, and about replies and blessings, in a private Telegram chat that only we use. Those messages can include the details that were sent.

Payments

Online payments are processed by Razorpay. Your card number, UPI PIN and bank login go straight to Razorpay and your bank — we never see or store them. We receive only what we need to match a payment to your order: the amount, the payment method (for example “UPI”) and Razorpay's payment reference. If you pay by direct UPI transfer instead, we keep the transaction ID you choose to give us. Razorpay's own handling of your payment is covered by its privacy policy.

Views and replies

A wish keeps a simple count of how many times it was opened, and — if the reply feature is enabled — any message the birthday person chooses to send back. Both are visible only to us and shared with you, the sender. An invitation's replies are visible only to us and to you, the hosts, through your private links, and a blessing can appear on the invitation's blessing wall for its guests to read.

Cookies and analytics

We keep it minimal: no advertising trackers and no selling of browsing data. We keep basic technical logs needed to run the service, and we count a few usage events ourselves — for example that the demo was opened — to understand what works.

To tell whether that was ten different people or one person ten times, each event carries a short code we work out from your network address and browser, scrambled one way so it cannot be turned back. We never store your network address itself, and this code needs no cookie. It is mixed with the date, so it changes every night and there is nothing in it that follows you from one day to the next, from one device to another, or anywhere off this site.

We also use Vercel Web Analytics, our hosting provider's privacy-friendly page counter. It sets no cookies, and it tells us which pages are visited, which sites sent people here, roughly where they are (as close as the city) and what kind of device and browser they use — not who they are. It never sees your private links: before a visit is counted, the private part of a link we've given you (to a builder, guest page, review, card, invitation or wish) is replaced with a placeholder, and only a campaign's tags are kept from the rest of the address. Nothing is counted from our admin pages or from a couple's own domain.

Your browser also keeps a few things for this site:

• small preferences, like the view mode you chose or a banner you closed;
• the campaign or site that first brought you here;
• an enquiry you started but didn't send, so you can finish it: we fill it back in for up to 7days, and sending it or tapping “Start fresh” clears it;
• your reply to an invitation, so it shows as done when you come back;
• after you unlock a password-protected wish or invitation, a cookie that keeps it open for up to 30 days;
• if a partner's link brought you here, that partner's code, for 90 days unless we change it, never more than a year;
• and, if we ask whether we may remember your browser (below), your answer.

Clearing this site's data in your browser removes all of them.

If you say yes to being remembered

Separately from the above, we may ask whether we can remember your browser. This is entirely your choice, we ask once, and “no thanks” is a real answer that we record and respect — everything on this site works the same either way.

If you agree, we set a cookie holding a random identifier for 90 days. Unlike the nightly code above, this one is stable: it lets us see the pages and designs you looked at across visits, and if you later give us your phone number it links the two — so when we call, we already know which designs you were interested in. We also record the town or region your connection appears to be in, worked out by our hosting provider. We do not store your network address and we do not track you on other websites.

To withdraw: decline when asked, or clear this site's cookies in your browser at any time. Declining deletes the identifier immediately, and anything already recorded under it stops being linked to you. You can also message us and we will delete it.

When you give us your number

If you leave your phone number — in an enquiry, or through a prompt asking whether we should send you designs and pricing — we store it so we can reply, and we record when you agreed to be contacted. We use it to contact you about your enquiry on WhatsApp or by phone, and for nothing else. We do not sell it, share it or add it to any advertising audience.

How long we keep it

• An enquiry that doesn't become an order, or a number you left with us: we clear these out at least once a year, deleting every one we haven't been in touch about for 12 months, unless the event date you gave us is still to come.
• Orders and payments: as long as accounting and tax rules require.
• Your wish or invitation, with its guests' replies and blessings: until you ask us to take it down.
• Copies we keep only to run the service:a submission our database couldn't take at first, after it has been put in place or dealt with; the safety copy of an enquiry we've deleted; and a notification that couldn't reach our Telegram chat at first. We clear these within about a month. A submission our database couldn't take may also sit briefly in our hosting provider's technical logs.
• The messages about you in our Telegram chat: deleted when you ask us to delete your data.

Deleting your data

Ask us any time and we will take down a wish or invitation and delete its photos, audio and other content, along with your enquiry details, your phone number and any browsing history we hold against it. We also delete the messages about you in our Telegram chat. A guest can ask the same for their reply or blessing.

Contact

For any privacy question or request, see our Contact page, send an enquiry from the home page, or message us on WhatsApp.